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About the role
We’re looking for a Product Manager to take full ownership of our core products — the tools our teams, clients, and partners rely on every day. You’ll guide them from the first idea and roadmap all the way through launch and the improvements that follow.
You’ll shape what we build and why, working closely with our Head of Software Architecture, designers, and engineers to turn business goals into real products that ship.
This is a hands-on role with a strategic edge. You’ll help set the direction for the whole portfolio, but you’ll also be in the details of the backlog every week. Think of yourself as the link between leadership, the people who build the product, and the people who use it.
What you’ll do:
* Own the product strategy and roadmap across the full portfolio, balancing the long-term vision with what we deliver each quarter. You’ll recommend what gets built, what gets cut, and what can wait.
* Turn that strategy into a clear, prioritized backlog. Write requirements and user stories that design and engineering can pick up and run with — without needing a follow-up meeting to figure out what you meant.
* Work with the Head of Software Architecture and engineering leads on trade-offs, scoping, and sequencing. You won’t be writing code, but you’ll be comfortable enough in these conversations to ask good questions and make sound calls.
* Partner with designers through discovery, prototyping, and testing, making sure the experience for users and the outcomes for the business line up.
* Keep everyone across the business aligned — leadership, sales, support, marketing. Communicate trade-offs honestly, and push back when it’s the right thing to do.
* Talk directly with clients and partners when it sharpens our thinking — discovery calls, feedback sessions, and the like.
* Define what success looks like before work starts, then measure the results after launch so we actually learn what worked.
* Keep an eye on the market and competitors so the portfolio stays well-positioned, and we spot opportunities early.
What we’re looking for:
* 5+ years in product management, ideally with experience owning more than one product or a full portfolio.
* A track record of shipping, not just planning. We want someone who’s taken ideas from a blank page to a live product more than once.
* Strong prioritization instincts. You can explain a “no” as clearly as a “yes.”
* Comfortable working in agile teams and with tools like Asana, Notion, or Figma.
* Excellent communication, written and verbal. You can explain a trade-off to a non-technical exec and a business goal to an engineer, and both walk away clear.
* An analytical mindset. You reach for data before opinion, but you don’t hide behind it.
* Genuinely at ease talking with customers and partners — you look for those conversations rather than avoiding them.
Working with AI:
We expect AI to be a real part of how you work — not a side experiment, but a daily habit. And if you’re not fully there yet, you’re eager to get there fast.
* You use tools like Claude or ChatGPT in your everyday product work: drafting PRDs and user stories, summarizing research, making sense of feedback, and pressure-testing your own thinking.
* You’re comfortable setting up simple workflows where AI does a first pass — drafting or summarizing — and people review and refine.
* You know where AI tends to fall short, and you use it with good judgment.
Nice to have:
* Experience in logistics or a similar operations-heavy field.
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