We are looking for a responsible and self-motivated account manager who will join our team. This is PCI DSS complaint payment gateway which works with e-commerce platforms and general web applications. We have 100+ integrations with different payment systems and a lot of international clients.
Required skills: * 1+ working experience as support/ account manager * Upper-Intermediate English level * Responsibility and diligence * High communication skills * Problem-solving mindset, adaptability, and decisiveness
Will be a plus: * Technical education * Experience of working with fintech domain
Responsibilities: * Communication with clients * Setup of the client (help with integration of our plugin or iframe, get requirements for the Payment solutions, provide education of the system) * Support of the client after setup: getting new requirements, resolving issues * Communication with the team: discussion of current tasks, daily meetings, taking part in grooming