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Описание: |
RISK inc: An International iGaming Company Pushing the Boundaries of Entertainment
Who We Are:
An international iGaming company specializing in identifying and fostering the growth of high-potential entertainment markets. With 1000+ professionals in 20+ locations, we operate in 10 countries, serving over 300,000 customers.
Always Pushing the Boundaries? You Already Belong at RISK!
Our global-scale operations are based on strong internal expertise, analytics, and data research. We have expertise in iGaming operations (sports betting, online casino), digital and affiliate marketing, tech solutions, and data analytics.
In this role, you will:
•Reproduce, analyze and evaluate requests and their impact to resolve or escalate incidents as needed.
•Communication on issues resolving with other departments.
•Control the SLA for incident resolution and escalate unresolved issues.
•Be the 1-st and 2-nd line of technical support (from the L2 model).
Skills you’ll need to bring:
•System administrator with proven Office Infrastructure hands on experience (1+year).
•Desktop OS administration, hardware.
•Windows: Client OS support (Windows 10), Windows server (AD, GP, Print Services).
•MacOS: Client OS support.
•Networking: DNS, DHCP, OSI, routing and switching principles.
•General tags: Asana, AD, SCCM, CrowdStrike, Confluence, Acronis, software/hardware troubleshooting, SQL, Slack, GSuite, Intune, Azure, JAMF.
•Customer oriented person.
•Ability to cope wit all the IT related local tasks in offices (prepare workstations, workplaces, etc).
•Intermediate English and higher.
Additional Information
Our Benefit Cafeteria is Packed with Goodies:
* Children Allowance
* Mental Health Support
* Sport Activities
* Language Courses
* Automotive Services
* Veterinary Services
* Home Office Setup Assistance
* Dental Services
* Books and Stationery
* Training Compensation
* And yes, even Massage!
Ready to Take the Leap?
Join a team where every day is an opportunity to take a RISK and come out on top. Follow us on LinkedIn and Instagram, and let us be your hub for turning ambitious ideas and extraordinary solutions into reality.
At RISK, we believe that our people are the driving force behind our success. Together, we can achieve great things and push the boundaries of what’s possible in the iGaming industry.
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