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Описание: |
Location: Remote / Europe
Your expertise:
* 4+ years of Project / Delivery Management experience in IT services
* Proven track record of launching a new Enterprise account from scratch, handling multi-stakeholder management effectively
* Process Setup Expertise: Hands-on experience designing onboarding procedures, work distribution, and performance tracking frameworks
* Strong experience with various contract models: Fixed Price, Time & Material, and Dedicated Teams
* Presale Involvement: Experience collaborating with technical and analytical teams during discovery / presale stages
* Fluent English (C1): Excellent written and verbal communication skills for daily interaction with executive client stakeholders
Will definitely be a plus:
* Experience managing projects or accounts in traditional industries (Construction, Logistics, Agriculture, Manufacturing, etc.)
* Experience managing AI & Data projects
What’s in it for you?
* Key role in shaping and scaling a new Enterprise business direction
* Direct influence on internal unit processes and strategic initiatives
* Competitive compensation matched with your skills and expertise
* Flexible working hours with no micro-management or time-trackers
* 25 working days of paid vacation and generous sick leave policy
* Professional growth support and collaborative corporate culture
You will be involved into:
Enterprise Account Setup & Growth (Primary Focus):
* Stakeholder & Expectation Management: Build strong, trust-based relationships with multiple stakeholders across multiple client business streams; align on operational processes, formats and delivery performance metrics
* Operational Setup & Onboarding: Establish transparent work allocation flows, streamline developer onboarding procedures, and optimize capacity management (starting with a core group of 3–4 specialists)
* Delivery Control & Risk Management: Monitor delivery schedules and quality standards, implement clear performance metrics (KPIs / SLAs), and proactively manage delays and operational risks
* Account Growth & Predictability: Drive long-term account scaling and partnership growth through operational predictability, proactive problem-solving
Presale & Solution Discoveries:
* Partner with Business Analysts and Presale Engineers to build solution concepts and prototypes
* Participate in presale and discovery activities, project scope estimation, scheduling, and risk assessment for new opportunities
Internal Delivery Office Initiatives:
* Assist the Head of Delivery Office in planning and executing internal operational and strategic initiatives to improve unit performance
About the company and project:
ZONE3000 is proud to represent its partnership with Namecheap (www.namecheap.com). Namecheap was founded in 2000 on the idea that all people deserve value-priced domains delivered through stellar service. Today Namecheap is a leading ICANN-accredited domain name registrar and web hosting company with over 17 million domains under management.
Our culture is built on the values that we live every day; the way we work, the way we collaborate with our global network of colleagues and the way we relentlessly innovate solutions that meet the emerging needs of our customers.
We are looking for an experienced and proactive Project Manager to drive the launching and growth of a brand-new Enterprise account, as well as contribute to internal solution discoveries and organizational initiatives.
In this role, your main priority will be to establish and streamline delivery processes for our new Enterprise client from scratch. You will interact with multiple hiring managers on the client’s side, set up smooth onboarding and performance tracking for our team, and scale the account. Additionally, you will collaborate with Business Analysts and Presale Engineers on presales, solution discoveries and assist the Head of Delivery Office with strategic internal projects.
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