We are looking for an experienced Integrations Team Lead. This role combines people management with ownership of the entire integration lifecycle — from onboarding and technical implementation to post-launch support and continuous optimization.
Ideal for someone who enjoys building high-performing teams, delivering seamless integrations, and continuously improving technical processes.
What you’ll do: • Lead and develop a team of Integration Managers and Technical Support Specialists; • Manage team performance, workload planning, mentoring, and career development; • Own API checks of integrations and ensure timely delivery of these API checks; • Coordinate cross-functional initiatives involving Product, Engineering, Compliance/Legal, Operations, and external partners; • Identify and mitigate risks, dependencies, and blockers; • Drive continuous improvements in integration processes and documentation; • Ensure high-quality technical guidance during API integration and production launch; • Manage post-go-live technical support, troubleshoot integration issues, and coordinate resolution with internal engineering teams and external partners; • Establish and improve Technical Support processes, including SLA management, incident handling, escalation procedures, and knowledge base maintenance.
Your expertise: • 2+ years of experience managing teams, including hiring, mentoring, performance management, and employee development; • 3+ years of experience working with third-party integrations; • Hans-on experience working with REST APIs, webhooks, and technical integration documentation; • Deep understanding of financial service workflows, third-party integrations, user journeys, and system interactions; • Experience managing multiple integrations simultaneously; • Experience supporting partners throughout the full integration lifecycle, from onboarding to post-production support; • Strong stakeholder management and communication skills; • Experience working with cross-functional engineering teams in Agile environments; • Excellent organizational, leadership, and problem-solving skills; • English (B2+ or higher).
Life at Emergine: Stay Supported • 100% paid sick leave • 21 working days of paid vacation • Medical support for office and remote employees • Benefits Cafeteria including sports, gym, healthcare, dental care, psychological support, wellness and learning.
Work Without Borders • International team • Global collaboration • Flexible work models depending on the role • Remote, hybrid or office-based setup depending on the position
Grow Through Motion • PDP and career development plans • Regular feedback sessions • Leadership opportunities • Continuous professional development • Knowledge-sharing sessions • Management development initiatives
Create Real Impact • Ownership from early stages • International projects • Complex and meaningful challenges • Collaborative management • Open communication • Low bureaucracy • Space for initiative and innovation
