We’re looking for a Senior/Lead Payment Manager who can build, scale, and own our payment ecosystem end-to-end. If you enjoy combining strategy, leadership, and hands-on operational excellence — and want to influence how payment infrastructure evolves inside a fast-growing product environment — this role is for you
YOUR QUEST-LINE: * Shape and lead payment performance strategy, including defining success metrics, monitoring efficiency, and identifying growth and optimization opportunities; * Drive market research and identify strategic opportunities for launching and scaling local payment methods across target GEOs; * Own strategic relationships with key payment providers, negotiate commercial and technical improvements, and expand payment coverage across regions; * Support and enhance current payment flows in collaboration with internal teams, aiming to boost conversion rates and minimize user disputes; * Drive cross-functional payment initiatives with Product, Tech, Anti-Fraud, Support, and Analytics teams to ensure scalable and stable payment infrastructure; * Initiate and lead cost optimization, risk reduction, and cash flow improvement initiatives aligned with business and product strategy; * Build and maintain payment policies, operational standards, and best practices while defining requirements for internal admin tools and payment system improvements; * Participate in reconciliations with external payment service providers and payment reporting; * Address escalations or issues impacting customers, and drive projects to enhance customer experience; * Contribute to the growth of the Payment function by sharing expertise, improving processes, and driving ownership across the team.
YOUR IN-GAME SKIN: * 5+ years of experience in Payment Operations / Payment Management, including ownership of payment initiatives, products, or strategic directions; * Strong experience building or scaling payment strategies in high-load product environments; * Insight into payment trends and markets in North America, Europe, CIS, East Asia, and LATAM; * Strong analytical skills with the ability to interpret financial data and derive actionable insights; * Proven ability to manage complex problems in e-commerce payments; * Knowledge of OFAC/AML and Risk Awareness principles; * Ability to thrive in a fast-paced environment, managing both strategic and tactical projects while prioritizing effectively to meet business needs; * Experience with credit card chargebacks and risk minimization; * Experience mentoring colleagues, leading cross-functional initiatives, or coordinating stakeholders would be a strong advantage; * Ability to balance strategic planning with hands-on execution; * Upper-Intermediate level of English or higher.
♀️ WILL BE YOUR BOOST: * Familiarity with the Steam trade system, skins market, or gaming experience (CS2, Dota2, Rust); * Domain experience in high-load E-commerce, Fintech, or iGaming projects; * Familiarity with cryptocurrencies and tokens.
YOUR POWER-UPS SOURCE: * Spontaneous weekend from the CEO; * Support for professional development, including events (we went on a MAJOR trip to Copenhagen, for example), certifications, and educational materials; * Start working at a time that’s comfortable for you; * People Partner who will always support you in word and deed; * Anniversary and performance bonuses; * Input on project direction in a bureaucracy-free environment; * Regular performance reviews and personal feedback sessions; * 20 paid vacation days and 7 sick leave days; * Assisting with the accounting and tax management for individual entrepreneurs; * English language and Well-being benefit — so that you can improve your mental health the way you want; * No time tracking; * We purchase CHARGING STATIONS for our spacers; * We help Ukraine: every month the company supports AFU and transfers donations for ammunition and supplies.
If you read everything carefully and exclaimed: “Oh, yeah, I’m good at everything and I want to do cool things together!”, then we are already looking forward to your resume and portfolio!
