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Описание: |
Strategic Responsibilities:
* Be responsible for implementing and coordinating the “People Partnership” model across all teams;
* Help increase engagement, improve retention, and enhance the employee experience based on data (surveys, analysis of turnover results);
* Provide support on organizational structure, workforce planning, and talent development (assessments, succession planning);
* Participate in initiatives to shape corporate culture and promote company values.
Operational Responsibilities:
* Support performance management cycles (OKR/KPI, evaluations);
* Collaborate with managers on employee relations and day-to-day HR matters;
* Conduct exit interviews and provide practical recommendations;
* Collaborate with the recruitment department on hiring and onboarding processes;
* Provide recommendations on compensation and benefits based on market and internal data;
* Conduct employee satisfaction and engagement surveys;
* Ensure effective communication and alignment across teams.
Qualifications:
* 3+ years of experience in HRBP / HR Generalist roles within BPO, IT, or service industries;
* Experience in supporting performance management processes (OKR/KPI, evaluations) and employee relations;
* Exposure to culture initiatives, internal communications, or employee engagement activities;
* Strong communication, facilitation, and conflict resolution skills;
* Structured thinking with a hands-on, practical approach;
* Ability to multitask and work with multiple teams in a dynamic environment;
* English and Ukrainian at B2+ level.
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