About Us We are iGaming platform operating both our own and partner casino brands. Our key markets include Europe, Canada, Australia, Portugal, and other Tier-1 jurisdictions.
We are looking for an experienced PSP Manager to join our Payments Department . Responsibilities * Manage relationships with existing PSPs, payment aggregators, acquirers, and banking partners; * Operational knowledge on withdrawal process and verification of the clients; * Monitor and optimize payment performance across all brands; * Analyze payment conversion, approval rates, chargebacks, fraud indicators, and operational KPIs; * Coordinate PSP integrations and launches from initial negotiations through production deployment; * Proactively participate in payment meetings internally and externally. Mandatory Experience & Requirements * 1+ years of experience as a PSP Manager, Payments Manager, Payment Operations Manager, or similar role; * Mandatory experience in the iGaming industry (Online Casino and/or Sportsbook); * Hands-on experience managing deposits and withdrawals within online casino operations; * Proven experience negotiating with PSPs to improve commercial conditions, reduce MDR (Merchant Discount Rate), and increase Approval Rates; * Strong understanding of key payment KPIs and metrics, including: * Deposit Success Rate; * Approval Rate; * Chargeback Ratio; * Withdrawal Processing Time; * Payment Conversion Rate; * Understanding of payment routing, cascading, BIN optimization, and conversion improvement practices; * Understanding of AML, KYC, fraud prevention, chargeback management, and risk monitoring; * Experience working with multiple payment providers simultaneously; * Strong analytical and problem-solving skills; * Ability to work independently and drive projects to completion; * English level: Upper-Intermediate or higher. Nice to Have * Existing network of PSP contacts within the iGaming industry; * Experience with Canada, Australia, Portugal, New Zealand, and other Tier-1 markets; * Experience working with payment aggregators; * Hands-on experience with Fintech Hub would be considered a strong advantage.
