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Описание: |
Riseapps is a technology company that designs and builds AI-powered software products for the U.S. healthcare industry. We partner with healthcare providers, startups, and digital health organizations to create scalable, compliant, and data-driven solutions.
We are looking for a Delivery Manager / Project Manager who combines deep operational expertise with a strong business mindset and a proven track record of stabilizing complex projects.
One important thing to know upfront: this role starts hands-on. You will enter projects as a working PM — personally building structure, establishing processes, and setting communication rhythms from the inside — before transitioning into a broader Delivery Manager function.
What You’ll Be Doing
* Hands-on PM at the Start. You enter projects as an active PM: running discovery, building project structure, establishing communication cadence, and quality standards from within the team.
* Portfolio Management. Managing 3–5 healthcare projects simultaneously, ensuring high-quality execution from Discovery to global launch.
* Business & Financial Ownership. Owning key business metrics (GPM, Revenue, CSAT); actively managing resource allocation and scope to protect project profitability.
* Governance & System Building. Building and maintaining a rigorous project governance framework — reporting, risk logs, communication plans — ensuring transparency for both the team and U.S. stakeholders.
* Client Partnership. Acting as a trusted advisor to U.S.-based clients: understanding their business KPIs and ensuring delivery aligns with their long-term ROI.
* Scope & Change Management. Proactively managing scope creep and leading the Change Request process to balance client satisfaction with project health.
* Pre-sales & Account Growth. Leading Discovery phases for new clients and identifying upsell/cross-sell opportunities within existing accounts through proactive gap analysis.
* Team Engineering & Staffing. Forecasting resource needs, collaborating with HR to open roles, conducting interviews, and ensuring smooth onboarding for new hires.
* Mentorship. Developing project teams and upholding the company’s delivery standards.
You Are a Great Fit If You Have
* 5+ years of experience in IT outsourcing/service companies, managing complex B2B software delivery.
* Hands-on PM background: you are comfortable and willing to work directly inside a project — not just overseeing from above.
* Crisis Management & Stabilization: proven cases of turning “red” projects (missed deadlines, budget overruns, broken client trust) back to “green.”
* Financial Literacy: you understand how a service business makes money, what GPM is, how to track it, and how to protect it.
* Systemic Mindset: “process beats heroics” is not just a phrase for you. You build scalable workflows that don’t rely on manual micromanagement.
* Healthcare Context: familiarity with HIPAA, EHR/EMR integrations, or the U.S. healthcare landscape is a significant advantage.
* Negotiation Skills: ability to handle tough conversations about budgets, deadlines, and scope without damaging client relationships.
* Analytical Reporting: experience building data-driven status reports that reflect true project health (budget burn, velocity, risks).
* English: Upper-Intermediate or higher — confident negotiation level.
Nice to Have
* PMI, PMP, or similar project management certifications.
* Experience with EHR/EMR integrations, HL7/FHIR, or HIPAA-compliant products.
* Experience managing AI/ML project lifecycles and understanding their specific delivery challenges.
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