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Описание: |
We are looking for a strategic and hands-on Senior Product Manager who will own the development, optimization, and scalability of our Localization & Translation services portfolio.
This role combines product ownership, operational excellence, and team leadership, including direct leadership of two localization and translation teams.
The ideal candidate understands language services as a product, can build scalable processes, and align delivery, sales, and customer expectations.
Key ResponsibilitiesProduct Strategy & Ownership
* Own the Localization & Translation product line (services portfolio, positioning, packaging, pricing inputs).
* Define product vision, roadmap, and service development priorities.
* Identify new service opportunities (AI-assisted translation, MTPE, transcreation, localization engineering, etc.).
* Translate market needs and customer feedback into product improvements.
* Work closely with Sales and Marketing to refine value proposition and go-to-market strategy.
* Define KPIs for product performance (margin, delivery time, quality score, retention).
Operational & Delivery Excellence
* Optimize delivery workflows and production processes.
* Ensure scalability and automation (CAT tools, MT engines, TMS integrations).
* Improve quality assurance frameworks and performance metrics.
* Monitor profitability per project, language pair, and service type.
* Implement continuous process improvement methodology.
Team Leadership on 2 Teams
* Lead and develop two teams (e.g., Translation Team + Localization Team).
* Set clear goals, performance metrics, and accountability frameworks.
* Develop middle-management layer (Project Leads).
* Conduct regular performance reviews and team capacity planning.
* Support hiring decisions in cooperation with HR.
* Drive a culture of ownership, quality, and efficiency.
Requirements
* 5+ years of experience in Localization, Translation, or Language Services industry.
* 3+ years in Product Management or Operations/Product leadership role.
* Strong understanding of CAT tools, TMS systems, MT/AI in localization.
* Experience managing teams (10+ people preferred).
* Strong analytical skills (unit economics, margin analysis, capacity modeling).
* Experience working with B2B clients (preferably tech, gaming, SaaS).
* English — Advanced .
Success Metrics
* Gross margin improvement per product line.
* Delivery time reduction.
* Quality score (QA metrics, client feedback).
* Team productivity & utilization rate.
* Revenue growth of Localization product line.
* Successful launch of new service offerings.
Nice to Have
* Experience in scaling localization operations.
* Experience with AI-powered translation workflows.
* Background in gaming or tech localization.
* Experience working in international markets.
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