At Crunch-IS, we’re not just building tech — we’re building a place where talented people grow, create, and feel like they belong. We’re a globally distributed team with a strong engineering culture, straightforward communication, and a genuine passion for what we do. You won’t find rigid hierarchies or endless bureaucracy here — just curious minds solving meaningful problems together.
As a Project Coordinator, you will be responsible for overseeing end-to-end delivery processes for engineers assigned to client accounts within an outstaff / dedicated team model.
You will ensure operational excellence, financial accuracy, transparent communication, and high engineer engagement while proactively managing risks and supporting account scalability.
Here is more About Us ResponsibilitiesDelivery & Resource Management * Coordinate end-to-end delivery for outstaffed engineers assigned to client accounts * Monitor resource allocation, utilization, and capacity planning * Track and manage Delivery Profit Margin (DPM) across allocated resources * Ensure adherence to contractual obligations and SLA requirements * Proactively identify delivery risks (performance, engagement, retention) and implement mitigation actions
Hiring & Onboarding Coordination * Manage hiring processes in collaboration with recruitment and client stakeholders (vacancy clarification, interview coordination, offer alignment) * Oversee onboarding and offboarding processes for assigned engineers
People & Performance Management * Conduct regular 1:1 meetings to ensure engagement, performance alignment, and early risk detection * Collect, document, and follow up on client feedback and performance evaluations * Support structured performance discussions and development alignment
Financial & Operational Control * Handle rate negotiations, salary reviews, and compensation adjustments in alignment with company policies and client agreements * Prepare and validate monthly invoices based on timesheets and contractual terms * Track and ensure timesheet submission accuracy and compliance
Client Communication & Account Support * Maintain transparent communication between engineers, clients, finance, and management * Support account growth by identifying upsell opportunities and resource scaling needs
Requirements * 1+ years of experience in IT project coordination, resource management, or delivery management * Proven experience working in an outstaff / dedicated team model * Experience coordinating hiring processes in collaboration with recruitment teams * Experience in client-facing roles within outsourcing or IT services companies * Strong understanding of IT delivery processes and SDLC * Experience managing resource allocation, utilization, and capacity planning * Experience preparing and validating invoices based on timesheets and contractual terms * Strong written and verbal client communication skills * Ability to conduct structured 1:1 meetings and performance discussions * Experience in collecting and formalizing client feedback * Ability to manage cross-functional communication between engineers, finance, HR, and sales
Benefits * 18 paid vacation days per year. * 10 paid sick days annually — no medical certificate required. * An extra paid day off for marriage, childbirth, or bereavement. * English courses. * Educational budget. * Flexible work options — fully remote, office in Lviv, or hybrid.
