Location: Remote (Ukraine / EU / Worldwide) Format: Full-time, Remote Type of contract: B2B / Ukrainian FOP About EPC Network EPC Network is an international digital marketing company with offices in Warsaw, Kyiv, and Miami. We build large-scale performance marketing ecosystems that reach millions of users globally.
Our core expertise lies in high-volume messaging, newsletters, and performance-driven traffic. As our communication volume continues to scale, we are expanding our messaging infrastructure and are now looking for an experienced Messaging Operations Manager to own and scale this layer.
This is not a marketing or CRM role. This role exists to build stable, resilient, and scalable SMS infrastructure in environments with increased platform restrictions. Role Overview As a Messaging Operations Manager, you will own the end-to-end SMS and messaging operations layer across multiple parallel setups.
Your mission: ensure stable delivery, continuity, and scalability of high-volume messaging, even when platforms change rules, apply restrictions, or block accounts.
You will work with multiple accounts, non-standard setups, and rotating infrastructures, focusing on execution, speed, and reliability.
This role is perfect for someone who: * thinks in systems, not campaigns * understands that blocks are part of operations * prefers execution over presentations
Key ResponsibilitiesOperations & Infrastructure * Set up and manage multiple SMS / messaging accounts in parallel * Work with non-standard or alternative account configurations * Maintain redundant setups to avoid single points of failure * Ensure uninterrupted traffic flow through account rotation and fallback logic * Keep infrastructure stable under changing platform conditions
Deliverability & Stability * Monitor delivery signals, account health, and platform limitations * React quickly to blocks, flags, or sudden restrictions * Test and iterate operational approaches to increase volume and stability * Identify early signals of degradation before full blocks occur
Process & Ownership * Document account states, setups, and operational decisions * Continuously improve internal processes and playbooks * Work closely with traffic and growth teams to support scaling needs
Requirements * Hands-on experience in high-volume messaging or traffic-driven environments * Strong understanding of how platforms detect, limit, and restrict activity * Experience working with account-heavy infrastructures, not single long-term accounts * Comfortable operating in environments where accounts have limited lifecycles * Calm, precise, and structured under pressure and constant change * High level of ownership and operational discipline
Experience That Fits Especially Well Backgrounds where people usually feel comfortable in this role: * Affiliate or performance-driven projects * Messaging or traffic operations in restricted or regulated environments * High-volume systems where deliverability > branding * Projects requiring fast setup, fast iteration, and fast recovery
Tools & Approach * Experience with SMS platforms / aggregators is expected * Understanding of routing, deliverability monitoring, and fallback logic * Automation or orchestration tools are a plus (tools matter less than operational thinking)
Who Will Feel at Home Here You’ll enjoy this role if you: * Prefer systems and execution over campaigns and slides * Are used to managing several setups at once, not “one perfect account” * Treat platform restrictions as operational reality, not failure * Think in terms of resilience, redundancy, and continuity
What it means to be part of our TeamProfessional & personal development: Multinational and intercultural experience A small, elite, execution-focused team Growth into larger infrastructure ownership Access to cutting-edge frameworks and real production systems Well-being: Competitive compensation Bonuses according to policy 21 paid vacation days & 14 paid sick leaves Healthy work-life balance Working environment: Fully remote High trust, no micromanagement ⚡ Real traffic, real volume, real impact Maximum autonomy and ownership Interested? We’re looking for an operator, not a task executor. Someone who builds clarity, systems, and stability in complex environments.
If you’re driven by precision, speed, and real impact — we’d love to talk.
Please include your Telegram nickname in the cover letter.
Diamond, please, call out! We are waiting for you.
