A successful product company based in Israel and Dnipro has an open position of Domains Operation Manager.
Core Responsibilities * Domain Lifecycle Management: Handle registrations, renewals, and redemptions of TLDs (Top-Level Domains). * DNS Administration: Manage and troubleshoot DNS records (A, CNAME, MX, TXT, SPF, DKIM). * Domain Transfers: Execute and troubleshoot inbound and outbound domain transfers (EPP codes, IPS tags). * SSL Integration: Assist clients with SSL certificate installation and HTTPS configuration. * Security Compliance: Monitor for domain hijacking, unauthorized changes, and ensure WHOIS privacy compliance.
Financial & Budgetary Responsibilities * Budget Planning: Forecast annual spending on domain renewals, premium acquisitions, and SSL certifications. * Cost Optimization: Analyze the domain portfolio to identify underutilized assets and reduce unnecessary costs (e.g., registrar consolidation, deleting unused domains). * Renewal Management: Ensure 100% “zero-lapse” rate for mission-critical domains by managing auto-renewals and manual payments. * Invoice Processing: Reconcile invoices from multiple registrars and vendors to ensure accurate billing and timely payments. * Vendor Relations: Negotiate pricing and enterprise contracts with registrars and third-party service providers.
Technical Requirements * Deep understanding of DNS hierarchy and propagation mechanisms. * Experience with Registrar Control Panels (GoDaddy, Namecheap, Cloudflare, etc.). * Knowledge of ICANN policies and UDRP (Uniform Domain-Name Dispute-Resolution Policy). * Basic understanding of web hosting environments (cPanel, Plesk, or CLI).
Key Competencies (Soft Skills) * Analytical Thinking: Ability to break down complex problems into manageable tasks. * Customer Empathy: Maintaining a professional and supportive tone during high-stress situations. * Detail-Oriented: Especially critical for domain management, where one wrong character in a DNS record can take a site offline. * Strong English communication skills and ability to collaborate effectively within a team.
Ready to offer: * Social benefits, paid vacations, sick-leaves * Career possibilities with growing team.
