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Описание: |
*Please indicate your salary expectations.
A successful product company based in Israel and Dnipro has an open position of Domains Operation Manager.
Core Responsibilities
* Domain Lifecycle Management: Handle registrations, renewals, and redemptions of TLDs (Top-Level Domains).
* DNS Administration: Manage and troubleshoot DNS records (A, CNAME, MX, TXT, SPF, DKIM).
* Domain Transfers: Execute and troubleshoot inbound and outbound domain transfers (EPP codes, IPS tags).
* SSL Integration: Assist clients with SSL certificate installation and HTTPS configuration.
* Security Compliance: Monitor for domain hijacking, unauthorized changes, and ensure WHOIS privacy compliance.
Financial & Budgetary Responsibilities
* Budget Planning: Forecast annual spending on domain renewals, premium acquisitions, and SSL certifications.
* Cost Optimization: Analyze the domain portfolio to identify underutilized assets and reduce unnecessary costs (e.g., registrar consolidation, deleting unused domains).
* Renewal Management: Ensure 100% “zero-lapse” rate for mission-critical domains by managing auto-renewals and manual payments.
* Invoice Processing: Reconcile invoices from multiple registrars and vendors to ensure accurate billing and timely payments.
* Vendor Relations: Negotiate pricing and enterprise contracts with registrars and third-party service providers.
Technical Requirements
* Deep understanding of DNS hierarchy and propagation mechanisms.
* Experience with Registrar Control Panels (GoDaddy, Namecheap, Cloudflare, etc.).
* Knowledge of ICANN policies and UDRP (Uniform Domain-Name Dispute-Resolution Policy).
* Basic understanding of web hosting environments (cPanel, Plesk, or CLI).
Key Competencies (Soft Skills)
* Analytical Thinking: Ability to break down complex problems into manageable tasks.
* Customer Empathy: Maintaining a professional and supportive tone during high-stress situations.
* Detail-Oriented: Especially critical for domain management, where one wrong character in a DNS record can take a site offline.
* Strong English communication skills and ability to collaborate effectively within a team.
Ready to offer:
* Social benefits, paid vacations, sick-leaves
* Career possibilities with growing team.
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