4+ years of hands-on experience with an enterprise-level Order Management System, with at least 2 years focused specifically on Salesforce Order Management. Expert-level proficiency in declarative automation, particularly Salesforce Flow, including the use of OMS-specific Flow Core Actions. Deep understanding of the Salesforce OMS data model, especially the relationships between OrderSummary, FulfillmentOrder, ReturnOrder, and associated objects. Proven experience designing and implementing integrations between Salesforce and external systems (e.g., ERP, WMS) using REST/SOAP APIs. Strong understanding of omnichannel fulfillment processes (e.g., BOPIS, Ship-from-Store) and the underlying inventory management principles. Excellent analytical and problem-solving skills, with a demonstrated ability to perform root cause analysis on complex technical issues. Strong communication skills, with the ability to articulate complex technical concepts to both business and technical stakeholders.
Буде плюсом
Salesforce Order Management Administrator or Developer Accredited Professional certification. Salesforce Platform Developer I, Integration Architect, or B2C Commerce Developer certifications. Hands-on experience with integration middleware platforms such as MuleSoft. Experience in a B2C or D2C retail/e-commerce environment. Familiarity with the broader Salesforce Revenue Cloud ecosystem, including CPQ and Billing.
Пропонуємо
The friendliest community of like-minded IT-people Open knowledge-sharing environment — exclusive access to a rich pool of colleagues willing to share their endless insights into the broadest variety of modern technologies Mobilunity Medical Insurance program designed to attend our teams’ needs Paid vacations and sick leaves, including 5 paid days per year that don’t require a sick note Perfect office location in the city-center (900m from Lukyanivska metro station with a green and spacious neighborhood) or remote mode engagement: you can choose a convenient one for you, with a possibility to fit together both No open-spaces setup — separate rooms for every team’s comfort and multiple lounge and gaming zones English classes in 1-to-1 & group modes with elements of gamification Neverending fun: sports events, tournaments, music band, multiple affinity groups
Обов’язки
Serve as the lead technical architect for the Salesforce Order Management platform,responsible for the end-to-end solution design and system integrity. Translate business requirements from fulfillment, customer service, and finance teams into technical designs and scalable solutions within Salesforce OMS. Design, build, and maintain complex order orchestration, fulfillment routing, and service logic using Salesforce Flow and Apex where necessary. Architect and manage integrations between Salesforce OMS and our external systems, including ERP, WMS, and 3PL providers, using Salesforce APIs and middleware. Own the OMS data model, ensuring data integrity and designing custom objects and fields as needed to support business processes. Serve as the primary technical resource for troubleshooting and resolving production issues, including order processing failures (Process Exceptions), payment errors, and integration failures. Develop and maintain comprehensive technical documentation, including solution design documents, data flow diagrams, and administration guides. Stay current with Salesforce releases and new features, evaluating their potential impact and leading the implementation of value-adding enhancements.
Про проєкт
On behalf of our Client from the USA, Mobilunity is looking for a Salesforce Lead.
This company specializes in developing innovative digital solutions for businesses, focusing on modular e-commerce, web performance optimization, and AI-driven retail technologies. They create flexible, API-first architectures that enhance scalability and user experience. Their expertise includes AI-powered recommendations, conversational commerce, and tailored digital experiences across various industries. With a customer-centric approach, they integrate artificial intelligence to drive efficiency and growth.
