We’re looking for a visionary Chief Sales Officer to take Raccoon Gang’s growth to the next level. As CSO, you’ll lead a high-performing sales team, connect the dots between Sales, Marketing, and Customer Success. If scaling revenue, shaping strategy, and making a global impact in online education around the world excite you, this role is for you!
If you’re a veteran, don’t hesitate to send your CV—we’ll be glad to see you in our Gang!
Requirements:
• 8+ years of experience in B2B IT sales, including 5+ years in leadership role. • Proven experience in developing a sales strategy, including ICP definition, pipeline building, KPIs, forecasting, etc. • Strong ability to build long-term relationships with clients and partners. • Proven success record in scaling and/or building sales teams, including hiring, mentoring, and goal setting. • Successful experience of attending conferences, summits, etc. • Understanding of marketing in the IT sphere. • Strong analytical mindset and strategic thinking with strong execution skills. • Excellent communication and negotiation skills. • Fluent in English (Upper-Intermediate or higher) — confident in communication, negotiation, and closing deals.
Will be a plus:
• Experience in the EdTech domain.
Responsibilities:
Sales Leadership & Team Performance * Lead, grow, and inspire the global sales organization. * Define and execute revenue growth strategies tied to company OKRs. * Instill a results-driven, collaborative culture with clear KPIs and accountability. * Act as a mentor to sales leaders and top performers.
Strategic Positioning & Value Communication * Redefine and communicate Raccoon Gang’s value proposition as a strategic partner and advisor, not just an implementation vendor. * Ensure that all client-facing materials, pitches, and conversations convey strategic insight, long-term value, and domain expertise. * Train sales teams to shift language and proposals toward consultative engagement models.
Cross-Departmental Collaboration * Work with Marketing, Lead Gen, and Delivery teams to develop targeted campaigns that reflect Raccoon Gang’s strategic services and value proposition. * Drive account growth, focusing on value realization and upsell opportunities by leading the Customer Success team and collaborating with pre-sales, Delivery, ID, Engineering, and other teams. * Coordinate with Delivery and Product teams to align messaging and execution with client outcomes.
Sales Strategy & Execution * Develop clear segmentation and account-based strategies tailored to EdTech institutions and enterprise clients. * Continuously improve funnel metrics, pipeline visibility, and forecasting accuracy. * Introduce and scale tools and practices to support consultative selling and long-term client engagement.
Evangelism, Open Source & Community Engagement * Be a vocal evangelist of Raccoon Gang’s brand, speaking at EdTech events, contributing thought leadership, and growing presence in key communities. * Build relationships with strategic partners, institutional leaders, and influencers in the eLearning domain. * Champion the company’s involvement in the open source ecosystem and relevant professional communities, especially within Open edX.
Revenue Growth & Forecasting * Own revenue targets across new business and expansion from existing accounts. * Improve sales planning, forecasting, and pricing strategy to reflect value-based consulting models. * Identify and secure strategic accounts that align with long-term company vision.
Sales Team Development * Build a world-class sales team with strong consultative capabilities. * Establish onboarding and coaching frameworks to develop deep industry knowledge and strategic thinking. * Implement compensation plans that reward long-term value creation, not just short-term wins.
Values-Driven Culture * Embody and promote Raccoon Gang values: ownership, integrity, long-term thinking. * Hire and promote based on cultural alignment and a client-first mindset.
We offer:
• Remote work with flexible working hours. • Paid vacation: 20 days per year. • Paid sick leave: 15 days per year. • Family leave. • Compensation for English courses. • Compensation for educational and sports activities. • Compensation for a psychologist. • Internal lectures and knowledge sharing.
