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Описание: |
Bookimed No. 1 Platform of Medical Tourism since 2014. Our mission is to provide access to advanced medical solutions for everyone. 1511 clinics, 58 medical coordinators, 6356 reviews, the best service with 24/7 care and support.
We invite you to work as a Customer Success Manager.
Responsibilities:
* Maintain regular contact with existing partners to ensure a high level of satisfaction.
* Ensure timely resolution of partners’ issues and requests.
* Coordinate the onboarding process for new partners.
* Conduct training sessions and demonstrations for new partners on the use of products and services.
* Provide necessary materials and resources for a successful start of collaboration with new partners.
* Analyze the performance of existing partners to identify development and improvement opportunities.
* Develop and implement strategies to enhance the efficiency and performance of partners.
* Hold regular meetings and reviews with partners to discuss their goals and progress.
* Collaborate with internal teams (finance, sales, technical support) to address client and partner issues.
* Prepare regular reports on activities and results related to clients and partners.
* Propose improvements to internal processes and procedures to enhance work efficiency.
* Achieve quarterly KPIs and performance targets.
* Systematically promote additional services to help partners achieve better results.
The skills we’re looking for:
* Business development/sales executive/partnership manager experience 1 year or more
* A successful track record in global markets
* English — fluent
* Platforms (marketplaces) business experience will be a great leverage
By joining our company, you will receive:
* An opportunity to contribute to the company with an inspiring mission and engage in a socially significant project
* To open access to сutting-edge medical solutions and make them available to patients from all over the world
* A friendly and ambitious multinational team
* Salary — to be discussed, within market benchmarks, based on your experience and skill set
* Wellness package: medical insurance and sports activities compensation
* Professional courses compensation
* Paid vacation and sick leave
* GYM compensation
* Coworking compensation
* If you’re excited about the startups with global ambitions, please don’t hesitate to apply!
If you are open to new things, goal-oriented, and ready to support and be responsible for our mission to help people around the world, welcome to Bookimed!Feel free to apply and contact me.
r.kudlai@bookimed.com
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