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Описание: |
What We’re Looking For
We are seeking a Head of Payment Operations who will ensure seamless deposits and withdrawals, integrate Tier-1 Payment Service Providers (PSPs), manage AML/KYC compliance, and continually enhance conversion while minimizing risk and fraud.
Key Responsibilities
* Integrate and manage PSPs (Gigadat, Interac, crypto gateways, cards, etc.).
* Own payout flows: fees, limits, risk checks, velocity rules.
* Configure rule-based and machine learning (ML) fraud filters; set alert triggers and service-level agreements (SLAs).
* Collaborate with Legal on all AML/KYC requirements for CA, EU, and Australia.
* Deliver weekly reports on FTD conversion, error rates, chargebacks, and delays.
* Collaborate with Product & Support to refine the payment UX and enhance approval rates.
Required Skills
* 3+ years of experience running payment operations in iGaming or fintech.
* Proven experience working with Tier-1 PSPs, particularly in Canada, the EU, and Australia.
* Hands-on launch of payout systems, fraud-rule tuning, and dispute handling.
* Firm grasp of payment analytics, fraud patterns, and jurisdictional risks.
* Fluent English for provider negotiations.
Nice to Have
* Experience with crypto on-/off-ramps & blockchain analytics.
* Prior build of Gigadat or Interac cash-out flows.
* Knowledge of card-scheme chargeback mitigation (Visa / Mastercard).
Hiring Process
* 45-min intro call with our Talent Acquisition Manager — culture & high-level fit.
* 60-min strategy call with TA + CEO — deep dive into your hard skills & roadmap.
* Offer (typically within 48 hours).
We Offer
* Competitive net salary + quarterly KPI bonus (USD/EUR).
* Fully remote role with flexible core hours.
* Paid vacation days and sick leaves.
* Extra days off for birthdays, family events and national holidays.
* Mac/PC budget, modern tool stack.
* Startup speed with enterprise-level resources and marketing budget.
Why Gravira?
* Ground-floor ownership — design the entire affiliate machine from day one.
* Tier-1 budgets & tech — good funding — no cash-flow stress, move straight to execution.
* Remote-first culture — results matter more than location; flexible core hours.
* Real career runway — early leaders grow into Director or VP roles as we scale.
Ready to build Gravira’s Tier-1 traffic engine?
Please send your CV or LinkedIn profile, and we can discuss further.
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