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Описание: |
We are a pioneering SaaS Tech startup poised to revolutionize the notary industry. Our top-notch notary services platform empowers users with real-time document notarizations, available at their fingertips.
We seek a detail-oriented and proactive Mobile Notary Coordinator to join our team. This role is crucial in ensuring that our mobile notary operations run smoothly and efficiently, with a primary focus on client support. The Mobile Notary Coordinator will support client communications, manage scheduling, assist notaries with onboarding, and help expand our services to new cities.
Key Responsibilities:
* Client Support: Serve as the primary point of contact for clients, helping them schedule appointments smoothly and addressing their questions and concerns promptly.
* Scheduling: Coordinate and manage notary appointments, ensuring timely and efficient service delivery.
* Reliability: Identify and recruit reliable notaries to ensure a high level of service delivery.
* Quality Assurance: Ensure notaries meet our quality standards and comply with legal requirements.
* Notary Onboarding: Assist notaries with the onboarding process, including helping them update their commission expiration dates and other relevant information.
* Notary Support: Provide ongoing support to notaries, helping them navigate our platform and resolve any technical or operational issues.
* Documentation: Maintain accurate records of notary activities, appointments, and any issues that arise.
✅ Required Qualifications:
* English level B1+
* Proven experience in managing projects, working with clients.
* Strong organizational and time management skills.
* Excellent communication and interpersonal skills.
* Attention to detail and a commitment to producing high-quality work.
* Ability to work independently and collaboratively within a team.
* Familiarity with legal and regulatory requirements for notary services is a plus.
* Basic knowledge of web content creation and management.
What We Offer:
* Competitive salary.
* Flexible working hours and remote work options.
* Opportunities for professional growth and development.
* Collaborative and inclusive work environment.
* Access to the latest technologies and tools.
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